Extended Diploma in Tourism and Hospitality Management
Introduction
The objective of the SACL Level 5 Extended Diploma in Tourism and Hospitality Management qualification is to provide learners with a specialist programme of study that provides a depth of knowledge and understanding of key aspects within the tourism and hospitality sector. This qualification is designed for people who wish to deepen their knowledge and obtain a recognised qualification in the field of tourism and hospitality.
Learners will study level 4 and 5 units, worth 120 credits per academic year with a total credit value of 240 credits (equivalent to the first 2 years of an honours degree).
The Level 4 units introduce relevant Tourism and Hospitality subject specific areas that lay the foundations for learning.
These units combine theoretical knowledge with practical application and will provide learners with knowledge and skills in the areas of academic and research skills, the tourism and hospitality business environment, the development of the tourism and hospitality industry, services marketing, consumer behaviour, sustainability in tourism and hospitality and event management.
With the Level 5 units, learners have the opportunity to specialise and progress in a variety of relevant Tourism and Hospitality subject areas.
Learners will develop and enhance their skills in the following areas: customer relationship management, digital marketing management , human resources management accounting and operations management, as well as becoming aware of current trends and issues in the tourism and hospitality industry.
Successful completion of this qualification will allow learners to work in a variety of roles within tourism and hospitality management and to progress to further study.
Grading
All units within this qualification are internally assessed by the centre and externally verified by SACL. The qualifications are criterion referenced, based on the achievement of all the specified learning outcomes.
To achieve a ‘pass’ for a unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria. Judgement that the learners have successfully fulfilled the assessment criteria is made by the Assessor.
The Assessor should provide an audit trail showing how the judgement of the learners’ overall achievement has been arrived at.
Delivery Mode
The qualification is designed to be delivered over one academic year for full-time study but it is also flexible in its delivery in order to accommodate part-time and distance learning. The qualification is delivered face-to-face, through lectures, tutorials, seminars, distance, online by approved centres only.
Typical Age
This qualification is designed for learners who are typically aged 18 and above.
Entry Criteria
SACL requires no prior qualifications to study Level 5 Extended Diploma in Tourism and Hospitality Management.
The SACL Level 5 Extended Diploma in Tourism and Hospitality Management qualification consists of twelve mandatory units, 240 credits, 2400 hours Total Qualification Time (TQT) and the recommended Guided Learning Hours (GLH) for this qualification is a minimum of 1200 hours. To achieve the SACL Level 5 Extended Diploma in Tourism and Hospitality Management, learners must achieve 240 credits, of which 120 credits are at Level 4 (6 units) and 120 credits are at Level 5 (6 units).
| Unit Name | Level | Credits | Mandatory |
|---|---|---|---|
| Academic Writing and Research Skills | Level Unit 4 | 20 | Yes |
| Business Environment for Tourism and Hospitality | Level Unit 4 | 20 | Yes |
| Services Marketing in Tourism and Hospitality | Level Unit 4 | 20 | Yes |
| Sustainability in Tourism and Hospitality | Level Unit 4 | 20 | Yes |
| Events Management | Level Unit 4 | 20 | Yes |
| The Development of the Tourism and Hospitality Industry | Level Unit 4 | 20 | Yes |
| Digital Marketing Management for Tourism and Hospitality | Level Unit 5 | 20 | Yes |
| Operations Management | Level Unit 5 | 20 | Yes |
| Management Accounting | Level Unit 5 | 20 | Yes |
| Management of Human Resources | Level Unit 5 | 20 | Yes |
| Customer Relationship Management | Level Unit 5 | 20 | Yes |
| Contemporary Issues in Tourism and Hospitality | Level Unit 5 | 20 | Yes |
